Our corporate office is located at 1701, Lodha Supremus, Dr. E. Moses Road, Mumbai 400018.
For any queries, feel free to email us at: firstname.lastname@example.org. We are available from Monday to Friday, from 10am to 6pm IST.
As of now, we do not have a physical store. You can shop for our entire range of products from our website! We deliver pan India. For international orders, you can reach us at: email@example.com.
We do frequent posts on Facebook, Instagram and also send newsletters regarding new products and active promotions. The easiest way to stay in touch is by following us on Instagram and subscribing to our newsletter.
It’s simple! Just scroll down to the bottom of the page and fill in your name and email id in the fields provided. Voila! Done!
All our products are Vegan-friendly. We do not use any animal derived ingredients.
None of our products are tested on animals. Our products are cruelty free.
All our products are suitable for all skin types. However, we recommend people with sensitive skin to perform a patch test if the products are being used for the first time, or if there has been a period where our brand has not been used on the skin.
All our products are Paraben-free, as they are made with formulations using 100% Paraben Free ingredients.
Most of our products are great to use within two years from the date of manufacturing. You can find the Mfg. date at the back of the product.
Our products are suitable for children of ages 3 and up.
The skin can become more sensitized during and after the pregnancy months, so we would recommend checking against personal reaction, before using our product all over your body. You must perform a patch test if the products are being used for the first time, or if there has been a period where our brand has not been used on the skin.
Order, Shipping & Delivery
Orders are usually shipped within 2 business days. You will be notified and updated with shipping details, once your product is dispatched. You will be informed if a rare occasion arises that delays your shipment.
We are shipping all the goods from our warehouse in Mumbai (India).
We have FREE SHIPPING in India. For the orders outside India, please contact us at: firstname.lastname@example.org
We accept every major Credit Card, Debit Card, Netbanking, UPI, Mobile Wallets, Direct bank transfer via NEFT or IMPS.
Once your order has been dispatched, you will receive an email from us with the order number. You need to simply visit our website, and click on the page ‘ Track Order ‘. There you need to enter your order number to check the status of the dispatch.
If you face any difficulty finding the tracking portal, please feel free to contact us via phone or email.
Yes, if the order has been placed recently and we haven’t dispatched the items, we can definitely change or cancel your order. Please contact us at: email@example.com
If part or all of your order is damaged in transit, please contact us at: firstname.lastname@example.org. We will be happy to take a look at your order and discuss options.
If your order arrives with a missing or wrong item, please contact us at: email@example.com. We will be happy to take a look at your order and discuss options.
Yes! We ship outside India. Please contact us at: firstname.lastname@example.org. We want Squish town products to be available all around the world.
This depends on your local tax code. Any applicable duties/VAT are the sole responsibility of the client, and not of Squish town. We have absolutely no control over charging each client additional duties/VAT at the time the purchase is made, and so these fees (if applicable) may be imposed at the time of receiving the package.
If you are unsure whether or not you will be charged duties/VAT at the time of receiving the package, please get in touch with your local post office.
EXHANGES & RETURN
We regret to inform that due to hygiene factors we are unable to accept exchange or returns of any products sold from the website.